Privacy Policy

Last updated: April 10, 2026

1. Introduction

CoachFlow ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and Instagram handle when you fill out a contact form, book a discovery call, or communicate with us.

Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.

Communications: Any messages, emails, or other communications you send to us.

We do not collect payment information directly — all payments are processed through secure third-party processors.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide our services

Schedule and conduct discovery calls

Send service-related communications

Improve our website and services

Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

Our services may involve the use of third-party automation and scheduling platforms. These platforms have their own privacy policies governing the use of your information. We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

5. Instagram and Social Media

Our services involve Instagram DM automation. By engaging with our services, you acknowledge that your Instagram account activity is subject to Instagram's own Terms of Use and Privacy Policy. CoachFlow operates in compliance with applicable platform terms and does not access, store, or share your Instagram credentials or private account data beyond what is necessary to deliver the agreed services.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your personal data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate data

Request deletion of your personal data

Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CoachFlow

Email: [email protected]

Website: getcoachflow.co

Instagram: @getcoachflow.ai